Location: you live close to Leuven or Brussels and you can easily travel to customers’ sites in the area
Hybrid/remote: you will travel to customers sites 3 days/week and work from office approximately 2 days/week.
Languages: English are a must, Dutch or/and French are very appreciated
Education: degree in mechanical, electrical or mechatronics engineering
Skills
– You already have 3+ years of experience in a technical role (as a pre- or post sales engineer, project engineer, field service engineer, etc)
– Nice to have: professional background in the material handling space (warehouses, supply chain, forklifts, automated guided vehicles) or in computer vision
– You have experience in client-facing roles
– You are interested in electronics, RF technology, computer vision, positioning systems, safety applications
– You can work autonomously without micro-management
– Excellent problem-solving skills
– Work systematically and accurately
– Flexible and hands-on
– You can prioritize and manage several open issues
– You have excellent communication skills and communicate clearly, verbally and in writing English, Dutch and/or French
– You have a driver’s license
– Some experience with Linux and Python is a plus but not a must.
Key responsibilities
– Manage the installation & bring-up of EPS installations at customer sites, guide our clients’ engineers during the installations
– Provide 1st line support to customers
– While most configuration and monitoring can happen via a remote link, the role does require regular travel to the customer sites
– Provide technical commercial support -> You can take charge of demos at customers and tradeshows. Moreover, you assist the sales team with presentations, documentation and customer requests.
– Interact with customers, external partners and internal teams.
– Build up an expert knowledge of our products
– Collect customer feedback to improve our products.